FAQ

Our Swimwear

To find your perfect size please see our sizing guides HERE. We also recommend reading the product description to get an idea of design features, sizing and suitability.

Every single Oria Swim piece is made from recycled and sustainable
fabrics, this includes our printed fabrics and lining. We use 100%
regenerated recycled nylon (Polymide / Elastane) made from plastic waste found in landfill and our oceans. Our signature plains are made using from ECONYL® Regenerated Nylon. ECONYL® Regenerated nylon is made from nylon waste otherwise polluting the
earth, like fishing nets, fabric scraps, carpet flooring &
industrial plastic.

Yes! It is exactly the same quality as regular Nylon (Polymide / Elastane). Plastic waste is recycled back to its original state meaning it is exactly the same as virgin Nylon. Our fabrics are durable, soft and of highest quality, all while being eco-conscious.

Choosing products made from Recycled Nylon not only utilises plastic waste that would otherwise pollute our earth, BUT reduces the need for consumption of virgin Nylon which is made from crude oils.

Our swimwear collection is designed in Italy and ethically produced in Portugal. Our resort wear is hand made in our studio in Italy. We design all our printed fabrics, cut, sample and fit every styles in our studio in Italy.

ORIA SWIM is only availble on our offical website www.oriaswim.com

Shipping & Delivery

We use trusted couriers to deliver your order, either UPS or DHL. Please allow up to 3 days for your order to be packaged and processed on top of delivery estimates.

Orders in Italy can take between 1-3 days

Orders in EU can take between 2-6 days

US, CAN, AUS & Rest of World can take between 2- 8 days

Full details on Delivery times & shipping policy can be found Here

Shipping rates can vary depending on your location. Please read our shipping Rates HERE

We offer Free shipping on all orders within ITALY

Free Shipping is available on all EU order over €150

Free Shipping is available on all UK & NON EU order over €175

Free Shipping is available on all USA/CAN orders over €175

REST OF WORLD Free shipping is available on all orders over €200

Yes, we offer worldwide shipping.

All orders are shipped directly from our studio in Italy.

Unfortunately no, our couriers can not ship to a PO BOX. Our couriers may deliver to collection point if you are unavailable to receive the delivery. You can request this directly with the courier after your order is shipped or leave a note at checkout and we will request the package to be left at your nearest collection point to the address inserted.

Returns & Refunds

We want you to adore your new swimwear pieces. If you decide your order is not quite right, we can offer you an exchange, store credit or refund. The return must be requested & shipped within 14 working days of delivery of your order. Read full return policy here

To request a Return or Refund please email us at hello@oriaswim.com

Yes, sometimes you don't quite order the right size or realise the style isn't quite right for you. We are always happy to exchange your order.

Please contact us at hello@oriaswim.com to arrange the return and exchange

You have 14 working days from recieving your order to request a return, refund or exchange.

The customer is required to arrange the return shipment. In case of an exchange we will cover the costs to ship the new items to you.

Payments & Safety

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

You can select your local currency, prices will be shown and payment will be processed in your choosen currency.

We accept payments from major credit card companies like Visa, Mastercard, and American Express. As well as payments via Paypal, ApplePay, GooglePay and ShopPay

If you are having trouble checking out make sure all asterisked fields are filled in correctly, you card information is correct and you've completed any bank security checks to authorise the payment. Make sure you checkout in timely manner so the checkout doesn't time out.


If you are still having difficulties we recommend to complete the transaction via Pay pal, Apple pay or Google pay fast checkout options.

MADE IN PORTUGAL

From recycled and sustainable materials

Worldwide shipping

Free Shipping on all EU order over €150

Contact us

hello@oriaswim.com